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Versa 3 is constantly showing the message "Set Up Wallet"

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How do I disable the "set up wallet" function on my Versa 3?

It shows up the majority of the time on "home screen" and for no reason.  I am not interested in this function.

 

 

Moderator Edit: Clarified subject

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Hi there, @ka1cad. Thanks for stopping by in the Community Forums and sharing the details about the inconvenience with your Versa 3.

Usually that screen will appear when opening the wallet app on your watch by either tapping on it or with left button to access to the shortcuts. While it's not possible to delete the wallet app, please give a try to the following steps to reconnect your watch to your account:

  1. Remove the Versa 3 from the Bluetooth settings.
  2. Force quit the Fitbit app.
  3. Restart your watch.
  4. Open the Fitbit app, tap your profile picture > Set Up a Device.
  5. Select the Versa 3 and follow the onscreen instructions.


Additionally, please keep in mind that you can replace the Wallet App shortcut for any other option. To do so, on your Versa 3 swipe to Settings, tap, then swipe to shortcuts. It is here where you can configure what a single and double tap of the button will open. Replace the Wallet App for some other function.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

Hi there, @ka1cad. Thanks for stopping by in the Community Forums and sharing the details about the inconvenience with your Versa 3.

Usually that screen will appear when opening the wallet app on your watch by either tapping on it or with left button to access to the shortcuts. While it's not possible to delete the wallet app, please give a try to the following steps to reconnect your watch to your account:

  1. Remove the Versa 3 from the Bluetooth settings.
  2. Force quit the Fitbit app.
  3. Restart your watch.
  4. Open the Fitbit app, tap your profile picture > Set Up a Device.
  5. Select the Versa 3 and follow the onscreen instructions.


Additionally, please keep in mind that you can replace the Wallet App shortcut for any other option. To do so, on your Versa 3 swipe to Settings, tap, then swipe to shortcuts. It is here where you can configure what a single and double tap of the button will open. Replace the Wallet App for some other function.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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