Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 is interfering with my iPhone calls

Replies are disabled for this topic. Start a new one or visit our Help Center.

I recently got a Versa 3,ever since I set it up on my iPhone calls I make in my I phone are garbled and break up. What can I do to fix this. 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

Hi there, @Marfed. Welcome to the Fitbit Community Forums. It's sad to hear that the calls on your iPhone started breaking up after setting up your Versa 3. I will be glad to help you with this! 

As a first approach, please try restarting your Versa 3 and iPhone. Then, try testing the calls to see if the issue persists. 

If you continue having the issue, please try the steps below in the order listed:

  • Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Fitbit device.
  • Set up on-wrist calls again. For instructions, see How do I set up on-wrist calls on my Fitbit device?
  • Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 


With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes