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Versa 3 is locked

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‎08-01-2023 09:15 - last edited on ‎08-01-2023 09:56 by Fitbit Moderator

‎08-01-2023 09:15 - last edited on ‎08-01-2023 09:56 by Fitbit Moderator

I can't sincronize the watch Fitbit versa 3 with the app.

The watch show me a message that I must unlock.with the app. 

When I tri to.sincronize in the app, It sent a Code to the watch but I can see It in the watch because is.locked.

Thanks

Moderator Edit: Clarified subject

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‎08-01-2023 09:58

‎08-01-2023 09:58

Hi there, @Jf70. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To unlock your Versa 3, please see How do I unlock my Fitbit device with my phone?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-01-2023 09:58

‎08-01-2023 09:58

Hi there, @Jf70. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To unlock your Versa 3, please see How do I unlock my Fitbit device with my phone?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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