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Versa 3 is not tracking my exercises data accurately

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‎04-15-2022 13:35 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

‎04-15-2022 13:35 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

 

Does anyone know if there has been a solution for Versa 3's inability to track exercise properly?  Today I did a workout that cheated me out of about 150 calories compared to the other times I have done it.  Last week  the same workout yielded an extra 300 calories in the same amount of time (which is what I usually got from the Charge 2). .  I have tried to move my Fitbit up and down my wrist, tightened it, loosened it...it's depressing!  My Charge 2 was my buddy!  It seems like it's hit or miss.  It starts out and seems to be fine and then slowly fizzles down after about 10 minutes...today I was at 105 during high intensity portion of my workout!

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-17-2022 22:55

‎04-17-2022 22:55

No solution. The issue is due to a terrible HR sensor that Versa 3 (and the flagship Sense) is using that is subpar not only if compared to the compition but also with older Fitbit model (for example Versa 2). This is a fact and proved by users and reviewers. Fitbit was saying that they are aware of the problem but that they can't provide a resolution soon but now they are playing the old good justification "you're wearing it wrong" .

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‎04-19-2022 05:23

In response to Rufous44

‎04-19-2022 05:23

I wish i had made a more informed decision when buying this thing.  I'm so frustrated and have gotten to the point of marking my wrist for placement when i seem to be getting a good reading but it still is not consistent.  EVER!  

 

 

 

 

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