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Versa 3 is not tracking my exercises data accurately

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‎03-05-2022 07:27 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

‎03-05-2022 07:27 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

I've noticed that the duration of my runs is not accurate. For example if l run 5ks at 7.00mins/km instead of duration reading 35 minutes, it gives me 20 minutes extra (55 minutes). How can l have this problem rectifed?

Thanks

 

Moderator Edit: Clarified subject

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‎03-05-2022 07:34

‎03-05-2022 07:34

The surest way is to use the Exercise App.  You tell it exactly when you start and when you stop.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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