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Versa 3 is not tracking my heart rate

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‎07-13-2022 15:17 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-13-2022 15:17 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

My heart rate is not working I have a versa 3

 

Moderator Edit: Clarified subject

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‎07-14-2022 17:16 - edited ‎06-14-2023 04:18

‎07-14-2022 17:16 - edited ‎06-14-2023 04:18

Hi there, @1103kentucky. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As a first approach, I'd recommend restarting your Versa 3. For instructions, see How do I restart my Fitbit device?

If the issue persists, please see What factors can affect my heart-rate reading on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-14-2022 17:16 - edited ‎06-14-2023 04:18

‎07-14-2022 17:16 - edited ‎06-14-2023 04:18

Hi there, @1103kentucky. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As a first approach, I'd recommend restarting your Versa 3. For instructions, see How do I restart my Fitbit device?

If the issue persists, please see What factors can affect my heart-rate reading on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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