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Versa 3 is not tracking my sleep data accurately

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‎10-31-2022 06:42 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

‎10-31-2022 06:42 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

I’ve called, emailed, and chatted with Fitbit about my Versa 3 not properly tracking sleep.  I’ve followed all instructions, but my Versa 3 still says my sleep start time is 2-4 hours after I close my eyes.  I know I am not awake for all that time.  I really like my device otherwise, but this is so frustrating.  I’m about ready to switch brands.  

 

 

Moderator Edit: Clarified subject

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‎10-31-2022 09:31 - edited ‎10-31-2022 09:58

‎10-31-2022 09:31 - edited ‎10-31-2022 09:58

@DAF1961 Have you looked at your heart rate graph in detail? What is your resting heart rate? I wonder if your heart rate isn't getting low enough for it to signal to your Fitbit that you're sleeping.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎11-06-2022 07:10

In response to Heather-S

‎11-06-2022 07:10

Hi Heather-you may be right-my sleeping heart rate is typically a lot higher than my resting heart rate.  I’ll look into ways to get that down. 

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