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Versa 3 is showing me inactive

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‎01-27-2023 16:56

‎01-27-2023 16:56

Fitbit is showing me inactive on community with my friends but is logging my steps correctly on the main page. I have tried deleting the app and restarting but nothing helps. Suggestions? 

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4 REPLIES 4

‎01-27-2023 19:22

‎01-27-2023 19:22

Hi @Sabbitt - there may be an issue currently but see this post

Author | ch, passion for improvement.

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‎01-28-2023 08:23

‎01-28-2023 08:23

My Versa 3 is doing the same thing for the last 3 or 4 days. 

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‎02-08-2023 19:54

In response to Guy_

‎02-08-2023 19:54

THAT WORKED!! Thanks so much. Wish customer support had suggested that. 

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‎02-08-2023 19:55

In response to Pat_Ha

‎02-08-2023 19:55

See the above post about checking your privacy settings. That fixed my issue. Good luck. 

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