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Versa 3 is showing the wrong time and date

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‎04-22-2023 23:51 - last edited on ‎04-23-2023 07:23 by Fitbit Moderator

‎04-22-2023 23:51 - last edited on ‎04-23-2023 07:23 by Fitbit Moderator

How do I set the time and date

 

 

Moderator Edit: Clarified subject

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‎04-23-2023 07:31 - edited ‎06-16-2023 05:53

‎04-23-2023 07:31 - edited ‎06-16-2023 05:53

Hi there, @Nealhelms. Welcome to the Fitbit Community Forums. 

Keep in mind that your Versa 3 may be showing an incorrect time if it hasn't synced or if it has been unpaired from your account. Note that your Fitbit grabs the time of the device you're syncing with so it can update the time throughout the day.

So, I'd suggest to take a look at: Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Versa 3, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-23-2023 07:31 - edited ‎06-16-2023 05:53

‎04-23-2023 07:31 - edited ‎06-16-2023 05:53

Hi there, @Nealhelms. Welcome to the Fitbit Community Forums. 

Keep in mind that your Versa 3 may be showing an incorrect time if it hasn't synced or if it has been unpaired from your account. Note that your Fitbit grabs the time of the device you're syncing with so it can update the time throughout the day.

So, I'd suggest to take a look at: Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Versa 3, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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