02-09-2022
14:58
- last edited on
12-18-2022
20:28
by
MatthewFitbit
02-09-2022
14:58
- last edited on
12-18-2022
20:28
by
MatthewFitbit
My fitbit is suddenly not syncing and it is displaying the fitbit signal then flashing to a downward arrow with a line underneath it.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-10-2022 06:46 - edited 07-22-2023 03:56
02-10-2022 06:46 - edited 07-22-2023 03:56
Hi there, @Beekay1212. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
I agree with @Odyssey13, that could be a firmware update. If you're having trouble to complete the update, see Why can't I update my Fitbit device?
You can also see Why won't my Fitbit device sync?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-09-2022 15:30
02-09-2022 15:30
Hi @Beekay1212 sounds like you're getting a firmware update and the green line shows the progress bar
02-10-2022 06:46 - edited 07-22-2023 03:56
02-10-2022 06:46 - edited 07-22-2023 03:56
Hi there, @Beekay1212. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
I agree with @Odyssey13, that could be a firmware update. If you're having trouble to complete the update, see Why can't I update my Fitbit device?
You can also see Why won't my Fitbit device sync?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...