Versa 3 is stuck on swim mode

[Zippy16]

My v 3 is stuck on swim mode and won't clear unless I do a reset.  This just started yesterday,  it didn't do this before the resent update. Is it related? Having to reset each time is really annoying 

Moderator Edit: Clarified subject

[JayDubya45]

Thank you so much

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[Diser]

Double tap to pause doesn't work.

It worked well finally...

Moderator edit: merged reply

[emeersman]

Same did you find a solution? 

[Juliette13]

Yep. Two really quick taps in the left hand button ends the session.

Sent from my iPhone

[Jclaud]

Hi, When I press and hold the button, it goes to Alexa

[Amyk631]

That is correct. Try pressing the button twice very quickly. Holding it in is supposed to start Alexa.

[Rich_Laue]

@Jclaud also see the post above yours. 

[Alipali83]

Thank you Rich I love you for this answer.

[jmjobin]

The problem is the button. It is almost impossible to push it. It works sporadically. I had the Versa 2 before and the button was easy to click. The Versa 3 has another button almost no action when pushed. Difficult to push. Why when you build a new product you make it worse? Who decided to change a working push button?

[Niftypins]

Nothing works when I tap on screen

[Rich_Laue]

@jmjobin I find by covering the button completely then squeeze so my skin touches the sensor works best for me. 

Why the change? Because users requested this feature change 

[Niftypins]

Thank you

Sent from my iPad

[jmjobin]

@Rich_Laue Sorry I do not see this users request change. !!!??

But I confirm that the button on Vera 3 does not work properly compare to the Versa 2. Too much embedded in the casing.

[Rich_Laue]

It is a touch button, not a physical button not suppose to work the same. But does)make the unit a little more water resistant 

[jmjobin]

@Rich_Laue I understand that, but the Versa 2 works well and the new design for Versa 3 does not. Just face it. That is reason exit of swim is difficult… not hard to understand…

[MichaelaKW]

This is the most useful tip I've had! Struggled for 10 mins trying to stop the swim (no where near the pool yet) while I was playing around trying to check how I tracked the swim. 

[RMLC22]

Tap the back face of the watch several times

[LZeeW]

@RMLC22   You don't "tap" the back of the watch or "tap" the button to end a swim.  You double press the button to end a swim.  You must feel the vibration.  There seems to be a real sweet spot in the timing, too.  It doesn't always work on the first try for me.

How to end a swim

[Llesly]

Thank you so much for that asci thought my versa was broken 😞

[margieswim]

This is happening to mine too....even when I'm not swimming. It's very annoying.