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Versa 3 is tracking my calories too high

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Since the release the redesigned Fitbit app, my Versa 3 is recording sky high calories burned. Impossible. Heart rate looks correct, steps looks correct, but the calorie count is crazy. Is anybody else experiencing this? Have you been able to fix it?

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Moderator Edit: Clarified subject

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Hi there, @Sebeths. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3 and the images attached. I understand where your worry comes from. 

I was wondering if you've checked that your personal information (weight or other profile settings such as height, age etc) has been entered correctly? If you haven't done so yet, please double check your personal information to see if your weight and height were properly set. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

Maria | Community Moderator, Fitbit


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