06-06-2024
04:24
- last edited on
06-06-2024
08:02
by
MarreFitbit
06-06-2024
04:24
- last edited on
06-06-2024
08:02
by
MarreFitbit
My versa 3 watch is recording very high heartbeats at night when I’m not wearing it. 156 bpm !!!! ??? Anyone else ever have this happen ?
Moderator Edit: Clarified subject
06-06-2024 05:10
06-06-2024 05:10
Hello @TedL1937 and welcome to the Community. The green LEDs are supposed to turn off when you aren't wearing it. If they don't turn off, then the light gets reflected back to the sensor and you get this fake heart rate. Just make sure the LEDs turn off.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-06-2024 07:21
06-06-2024 07:21
If the lights don’t turn off how do I make them turn off ?
06-06-2024 11:12
06-06-2024 11:12
@TedL1937 If I set it on its side, I make sure the bands aren’t overlapping. If the light can travel a short distance and get reflected back, then the lights won’t turn off. The lights consistently turn off for me when I place it fully flat on a table, screen up. Things like that.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-06-2024 11:19
06-06-2024 11:19
@TedL1937 Try laying it on both sides. Mine kept flashing resting on one side, but if I put it on the other side, the lights would stop flashing.
06-06-2024 14:50
06-06-2024 14:50