01-13-2023
07:47
- last edited on
01-13-2023
09:35
by
MarreFitbit
01-13-2023
07:47
- last edited on
01-13-2023
09:35
by
MarreFitbit
In the last four out of the five days, including today, my floor count is significantly higher than it would normally be. Is anyone else encountering this?
Moderator Edit: Clarified subject
01-13-2023 09:37 - edited 12-12-2023 10:05
01-13-2023 09:37 - edited 12-12-2023 10:05
Hello there, @Tiggeruns. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3.
As a first approach, I'd like to reinforce that your Fitbit devices may give you credit for extra floors for a variety of reasons. Devices may track floors while doing everyday tasks such as opening doors, driving, or riding elevators or escalators, or from abrupt weather and atmospheric pressure changes. Exposure to excess moisture can also result in extra floors. For more information, see: Why does my Fitbit device count extra floors? You can also find more information about tracking activity in this help article: How does my Fitbit device calculate my daily activity?
If you want to remove floors from your account, please follow these steps.
Hope this helps.
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01-13-2023 10:49
01-13-2023 10:49
Thanks for the reply. I was aware of how floors were calculated. My issue is that there were no changes from the ordinary and some extra floors seem to have been added while I sitting and reading. I knew we couldn't delete data but I didn't realize that we could override it.