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Versa 3 isn't showing my sleep data

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‎06-15-2023 03:24 - last edited on ‎06-15-2023 05:50 by Fitbit Moderator

‎06-15-2023 03:24 - last edited on ‎06-15-2023 05:50 by Fitbit Moderator

My sleep data won’t download this morning. First time this has happened w/this Versa 3.  Any suggestions? Also, one night last week it only recorded 2.5 hours of sleep (stopped round 2:30am) when I got at least 6 hrs. of sleep. Thanks. 

Moderator Edit: Clarified subject

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‎06-15-2023 05:55

‎06-15-2023 05:55

Hi there, @LindaZz. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 3.

As a first approached, I'd recommend to sync your Versa 4 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


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