Versa 3 isnt booting beyond the display of logo

[bhawnamakhija]

My versa 3 isnt booting up beyond the display of the logo and the screen goes blank and automatically starts up again to display the logo. it isnt syncing either

[nance0519]

I’m having the similar issue, mine syncs but would not completely turn on, all I see is the Fitbit logo, this happened today after I put the watch to charge, now it won’t turn on

[Cookie121]

Same deal for me!  It's so annoying. I keep rebooting to no avail.

[myowndogpark]

Me too...won't move from the logo...any suggestions????

[bhawnamakhija · Accepted solution]

I have insisted on replacement as all steps given by the support team were ineffective, The replacement has been initiated.

[Reinger121]

I have versa 3 and i don't have any problem like that please visit customer care once if you mind. myccpay

[Cookie121]

Thanks for this info!

[bhawnamakhija]

ask for replacement

[bhawnamakhija]

Ask for replacement

[bhawnamakhija]

Glad to know. But our watch isnt working..

[bhawnamakhija]

Thanks to Fitbit for arranging the replacement. Received the new one yesterday and it is working fine.

[bhawnamakhija]

Thanks to Fitbit for arranging the replacement. Received the new one yesterday and it is working fine.

[Qtina25]

How did you initiate a replacement mine is doing the same thing smh

[ijen12]

Having the same issue right now. So frustrating.

[nance0519]

Call the customer service, I ended up accepting their discount offer and bought a new one with discounted price because mine was no longer under their one year warranty 

[nance0519]

I ended up accepting their discount offer and bought a new one, mine was out of their one year warranty. 

[Amigail123]

Same thing is happening to mine at the moment. So flustered I got on to chat with a fitbit rep. No luck so they sent me the replacement link. I wish there was an option for a replacement of a different model since this one seems to have so many issues. But I'm not going to pay for a new device when this one is less than 2 months old 😡 do better, Fitbit