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Versa 3 isnt tracking my calories

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‎05-14-2023 14:37

‎05-14-2023 14:37

my versa 3 isnt tracking my calories. Can anyone help?

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‎05-14-2023 14:48

‎05-14-2023 14:48

Do you really mean it shows you are burning zero calories?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-14-2023 14:51

In response to JohnnyRow

‎05-14-2023 14:51

No. It was tracking fine all day but just stopped tracking them the last 4 or 5 hours.

Sent from Outlook for Android<>
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‎05-14-2023 15:50

In response to Cog23

‎05-14-2023 15:50

But I still don't know what you mean by "not tracking calories".  For the time of concern, say last 4 or 5 hours, do you mean your Versa 3 shows you burning zero calories?  But everything else is normal?  That is, you are getting steps and heart rate but just no calorie burn?  Or do you mean it shows you burning calories but not the amount you expect?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-14-2023 15:56

In response to JohnnyRow

‎05-14-2023 15:56

It is burning zero calories but everything else is normal

Sent from Outlook for Android<>
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