Versa 3 keeps rebooting itself

[Hairyslug]

Fitbit versa 3 won’t stop rebooting itself and holding the side button down doesn’t restart it. Help?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Hairyslug. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue assisting you.

Have a good day. 

[Ismalo]

Hello

Since yesterday I have the same problem, I was trying the exercise open but I couldn't, so I shut down the watch and when I tryied to start it again won’t stop rebooting itself, and as for Hairyslug holding the side button down doesn’t restart it.

This happen after only 1 moth of use.

@Hairyslugdid you got a solution to this problem? I would really appreciate if you canshare it with me.

Please help.

Many thanks

[MarreFitbit]

@Ismalo I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.