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Versa 3 keeps shutting off and battery dying in hours after swimming

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‎07-05-2022 19:13 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

‎07-05-2022 19:13 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

I went swimming for an hour yesterday, let my Versa 3 dry and now it randomly shuts off and will only restart if it’s on the charger. The battery is also dying within hours when it normally takes 6-7 days. I just bought this 6 months ago!

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2 REPLIES 2

‎07-05-2022 19:33

‎07-05-2022 19:33

Hi @KSNKaren - it would seem the symptoms of water getting inside. 

 

As it's under warranty take it back to where you bought it for replacement with a new one over the counter.

Author | ch, passion for improvement.

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‎07-05-2022 19:41

In response to Guy_

‎07-05-2022 19:41

Thank you so much! 

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