help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 keeps turning itself on and off

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-18-2022 04:56 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

‎04-18-2022 04:56 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

My versa 3 fully charged , keep.turning on and off ..screem stuck on clock and can't do anything. Reset many times still the same 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-18-2022 07:10 - edited ‎12-31-2023 08:39

‎04-18-2022 07:10 - edited ‎12-31-2023 08:39

Hi there, @Ellenconstable8. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, know the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎04-18-2022 07:10 - edited ‎12-31-2023 08:39

‎04-18-2022 07:10 - edited ‎12-31-2023 08:39

Hi there, @Ellenconstable8. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, know the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎04-18-2022 15:05

In response to MarreFitbit

‎04-18-2022 15:05

Thanks for the quick response ..I did change cloco and now fitbit is working yay ..thanks🥰

Best Answer
0 Votes

‎04-19-2022 05:39 - edited ‎12-31-2023 08:37

In response to Ellenconstable8

‎04-19-2022 05:39 - edited ‎12-31-2023 08:37

@Ellenconstable8 Amazing! I'm glad to hear that the issue has been solved.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer