help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 no longer showing stress score

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2025 22:14

‎03-03-2025 22:14

Five days ago my stress score stopped showing. I can put in my feelings - example - calm. But no score shows up. Also I got a message to update my app. So I deleted the one I had and added it back in but that didn't change anything. 

Best Answer
Labels:
6 REPLIES 6

‎03-03-2025 22:44

‎03-03-2025 22:44

Hi @Carolin17 - this is a known Fitbit server processing bug that has stopped sending the Stress score - see other posts, there is nothing you can do to fix it.

Author | ch, passion for improvement.

Best Answer

‎03-04-2025 05:08

In response to Guy_

‎03-04-2025 05:08

Thanks for letting me know.
Best Answer
0 Votes

‎03-06-2025 03:03 - last edited on ‎03-06-2025 13:55 by Fitbit Moderator

‎03-06-2025 03:03 - last edited on ‎03-06-2025 13:55 by Fitbit Moderator

I have the same problem, starting this past weekend!

---

Darn! At least I know not to spend more time looking for a fix. Thank you.

Best Answer
0 Votes

‎03-06-2025 07:29

In response to Barb2024

‎03-06-2025 07:29

Someone told me that it was a glitch.
Best Answer
0 Votes

‎03-06-2025 14:24

In response to Carolin17

‎03-06-2025 14:24

Hi everyone! I'm sorry to hear that your Versa 3 no longer showing Stress Score. Thanks for bringing this to my attention. 

I was informed by our team that this issue has been fixed.

Please let me know if you're still experiencing it. Have a nice day!

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes

‎03-06-2025 14:44

In response to AndreaFitbit

‎03-06-2025 14:44

Thank you. It's working now.

Carolin Peterson
Best Answer