Versa 3 not connecting to Nokia

[Fionnaghal]

I feel like tried most of the fixes suggested for Versa connection & synching problems to no avail. A lack of connection/synching has been a long-time problem I could sometimes overcome but in past few days when I try to reconnect my Versa to my phone via Bluetooth I get the message 'Pairing rejected by Versa' which is new. Please help. 

[FatimaFitbit · Accepted solution]

Hi there @Fionnaghal! Welcome to thee Fitbit Community! It's great to see you here.

Thank you so much for sharing with us that your Versa 3 is not connecting to your phone.

Have you already tried to update the Fitbit app to the 4.28.3 version?

I recommend you to try to do the following steps:

1. Update the Fitbit App to 4.28.3
2. Open the Fitbit app. On the Today tab, tap on Devices (Device icon, top left).
3. Go to Android Settings, Bluetooth (Connected Settings), and "Forget" any Fitbit Trackers/SmartWatches if any are shown.
4. Restart your phone.
5. Open the Fitbit app and re-add the SmartWatch (via the Devices icon, top left). How do I set up my Fitbit device? 
6. From the Fitbit app, Today tab, Tap or Hold near to the top of the screen and then drag down to perform a manual sync. 

[Fionnaghal]

Thank you, that seems to have worked. 🤞🏼

[FatimaFitbit]

Hi there @Fionnaghal! Thank you so much for your answer and your efforts.

I'm happy to know that your Versa 3 is connecting again.

I recommend you visit our discussion forums. There you will find several users who are interested in fitness, healthy eating, or better sleep and who share many tips with each other. They will certainly be happy to see you there.

The Fitbit community is always available to you. I hope you have fun with Fitbit.

Best wishes!