02-05-2022
08:28
- last edited on
12-18-2022
20:31
by
MatthewFitbit
02-05-2022
08:28
- last edited on
12-18-2022
20:31
by
MatthewFitbit
Hi, i have just bought my first fitness tracker watch - the versa 3.
It connects to my phone on wifi, and the versa controls connect, but it does not find any devices when i try to connect with bluetooth - i can see i am not the only one having this issue, but can someone confirm if there is any fix for this ??
i have had this for a few days now and every time i move my arm it adds on another step or 2 - yesterday it was showing nearly 4000 steps more on my fitbit app and watch than the 2 other trackers i have on my phone - and i know they are working fine.
Moderator edit: word choice
02-10-2022 18:01
02-10-2022 18:01
Welcome to the Fitbit Community, @kocotheclown.
I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 3. Thank you for trying to get them resolved before contacting us.
I noticed that you've been in touch with Customer Support. If after following their instructions you continue having the same issue, please let them know in order to get further assistance. Thank you for your patience while dealing with this situation.
Have a nice day.
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