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Versa 3 not receiving text messages

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‎12-05-2020 09:30 - last edited on ‎12-18-2022 20:50 by Fitbit Moderator

‎12-05-2020 09:30 - last edited on ‎12-18-2022 20:50 by Fitbit Moderator

I have successfully paired my new Versa 3 but it won't receive texts. It receives all other notifications from apps. Both Versa 3 and Versa 3 Controls show up in my device settings.

 

 

Moderator Edit: Clarified subject

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47 REPLIES 47

‎02-09-2022 09:21

In response to Shp3025

‎02-09-2022 09:21

I have done everything and STILL NOT getting my notes.

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0 Votes

‎02-10-2022 09:36

In response to AlejandraFitbit

‎02-10-2022 09:36

Having the same issue and no fixes have worked.

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‎02-24-2022 19:11

‎02-24-2022 19:11

I am having the same issue and getting an error message that says "notification service not working" phone restart is required to re-enable notifications on tracker. I've done everything suggested and still not working 

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‎02-24-2022 19:23

In response to Dieselchick2

‎02-24-2022 19:23

Did you try turning you text preview to "Always on"?  I used to keep it at off, but they updated their software and you must have the preview set to on "Always on".  Settings>Messages>Notifications>Show Previews.  This was the only way it fixed on mine.

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‎02-24-2022 21:03

In response to Dieselchick2

‎02-24-2022 21:03

Yes, I agree.
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‎02-25-2022 02:13

In response to Christina403

‎02-25-2022 02:13

Yes I have the show preview always on and still nothing

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‎04-13-2022 17:32

‎04-13-2022 17:32

That is exactly what is happening with my Versa 3. Very Frustrating!

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‎01-15-2023 08:55

In response to AlejandraFitbit

‎01-15-2023 08:55

It is 2023 and it is still not fixed. I have been on the phone with no luck for 45 minutes.  This was $150 watch. Unacceptable.

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