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Versa 3 not sending correct number of steps (way under) per day to Noom or Insurance

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‎08-04-2022 10:08 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎08-04-2022 10:08 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

I have given Noom and my insurance company permission to get my daily step totals from my Fitbit account. Both are getting a very low count which is incorrect, and this started on the same day.

I have a Fitbit Versa 3, and a Samsung Note 8 phone.

Thank you.

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