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Versa 3 not swiping up

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‎05-14-2022 00:37 - last edited on ‎12-18-2022 19:58 by

‎05-14-2022 00:37 - last edited on ‎12-18-2022 19:58 by

I have had my versa 3 for a month and it has been fine. It has stopped swiping up so the stats are not there. I have changed the clock as I have read this might help but it hasn’t. Any ideas please? 

 

 

Moderator edit: format. 

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5 REPLIES 5

‎05-14-2022 00:40

‎05-14-2022 00:40

I have a Charge 3, sorry can't help you there

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‎05-14-2022 00:49

In response to Mouse57

‎05-14-2022 00:49

I’ve just solved it! Thank you anyway.

Sent from my iPad
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‎05-14-2022 02:31

In response to NKG7

‎05-14-2022 02:31

@NKG7   I suspect you restarted your Versa 3 to fix it.  This happened to me three or four times since owning my Versa 3.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-14-2022 03:45

In response to LZeeW

‎05-14-2022 03:45

I found a post that said to go into settings and press shutdown, wait 10 seconds then put it on charge, it worked!

Sent from my iPad
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‎05-14-2022 14:51

In response to NKG7

‎05-14-2022 14:51

Welcome to the Fitbit Community, @NKG7, @Mouse57 and thanks for getting back to us @LZeeW. I´m glad to hear that you were able to make your Versa 3 swipe up.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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