Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 not turning on

My Versa 3 won't turn on after being on charge. I had a situation where the logo was stuck onscreen so disconnected from my phone, then reconnected. The logo is gone but replaced by a blank screen. Tried holding down the side button but no vibration even after 30 to 40 secs. Done this while charging and while it's on my wrist and while it's loose. Any advice please? Thx

 

Moderator edit: clarified subject.

Best Answer
0 Votes
5 REPLIES 5

Same thing is happening to me. It was glitchy the past few days, tried to reset and now the logo keeps flashing

Best Answer
0 Votes

Hi @DeanC77 @Amgw. Welcome to the community forums. 

Thank you for sharing the details regarding the difficulties that you are experiencing with your Fitbit devices. 

Please make sure @DeanC77 to follow the steps listed here: Why isn't my Fitbit device's battery charging?

@Amgw please confirm that you tried the restart as indicated here: How do I restart my Fitbit device?

Best Answer
0 Votes

Thank you for the message. I have done everything as advised but nothing is happening

Best Answer
0 Votes

I have the same problem 

Best Answer
0 Votes

I have the same issue. I have a flashing logo and the Fitbit Versa 3 is not working. It also cannot be found in the app.

Best Answer
0 Votes