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Versa 3 is not charging

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

Recently my versa 3 battery died. I charged it overnight & now the screen is black and the side button doesn't work. All the searched posts say to reset the watch but you can't do that if the buttons don't work. According to the app, it is charged to 61% thx for your help! 

 

Moderator edit: clarified subject.

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yesterday

yesterday

Welcome to the community forums @Eed115. 

Thank you for providing the information regarding this difficulty with your Versa 3 and thank you for trying to fix it on your own. 

Please make sure to follow all the steps listed in this help article:

Why isn't my Fitbit device's battery charging?

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