Versa 3 not working after swimming

[Byron9959]

Went swimming at local pool, after which my Versa 3 has stopped working. Initially I was able to charge it but, even though it showed 100% charge it would only work for about 90 seconds. Repeated restarts only resulted in the same result - worked for 90 seconds then just went dead. Now, even though being left on charge overnight. It remains dead and unresponsive. Does anyone have any advice on how to get it up and running or is it time to give up.

[Guy_]

Hi @Byron9959 - once a watch gets water inside the damage can be extensive. It can also get hot when charging and if so stop immediately as it is dangerous.

Even if it dries out eventually the damage may be such that you get a very short battery life and some functions don't work properly.

Barely worth doing anything with it.

[Byron9959]

Hi Guy

But I was under the impression the versa 3 was good to 50 meters and it was
fine after being in the sea last year.

I bought it second hand, can I complain to Fitbit?

[Guy_]

@Byron9959- that is the quoted figure in the specifications but many people discovered that it isn't working like that and once the warranty has ended they need to buy a new watch, from perhaps another company. If the watch is under warranty it can be replaced usually with a refurbished one.

Fitbit don't normally process comments on this user forum.

[Byron9959]

Hi Guy,

Many thanks for your response. Guess I'll just have to move on.

Regards