Versa 3 notifications stopped being active on my Xiaomi 13T

[Podub]

Hi, I have a problem with notifications. 

everything was working fine, but last month the notifications stopped being active with a message that you need to restart the application, I tried to uninstall the application and reload and reconnect with the phone but the problem remained, now I solve it by deactivating the application on the phone and re-enabling all the permissions and the notifications work, but after some time they stop working again. it is quite annoying to constantly check if the notifications are functional and re-enable them. Could someone please advise me. Thank you very much.

Moderator edit: clarified subject.

[ManuFitbit]

Hi @Podub. A warm welcome to the community forums. 

Thank you for sharing the information about this difficulty that you are experiencing with your Versa 3 and for trying to fix it on your own as well.

Please keep in mind that notifications may be missing by some of the following situations: 

• You're using multiple Bluetooth devices. If you have multiple Bluetooth devices paired to your phone, you may have trouble using more than one at the same time.
• The connection between your phone and Fitbit device dropped. If you have an Android phone, make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
• Make sure the Fitbit app is allowed to run in the background on your phone. For more information about this option on Android phones, see What should I know about using the Fitbit app on my Android phone?

To know more and detailed information please visit this help article: How do I get notifications from my phone on my Fitbit device?