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Versa 3 only displays a red triangle

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‎02-02-2022 11:17 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

‎02-02-2022 11:17 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

My Fitbit Versa 3 screen won’t turn on. I have tried to restart the Fitbit but still nothing. When I plug it into the charger a red triangle with an exclamation mark shows on the screen and then turns off again. Can you please tell me what I can do to fix it? 

 

Moderator edit: updated subject for clarity

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‎02-10-2022 17:36

‎02-10-2022 17:36

Thank you for visiting the Fitbit Community, @Emzlou93.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 3. Thank you for trying to get them resolved before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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