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Versa 3 photo and sleep app

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‎03-30-2022 03:26 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

‎03-30-2022 03:26 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

Hi…can anyone tell me how/if I can add photos to my screen? Also the sleep app told me Infell asleep at 1.43 and woke up at 9.43 this morning (this was llast night) and that wasn’t the case! Also on the app it shows my sleep times etc all the way to May last year and so only got the watch on Sunday just gone!? Confused! TIA!

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‎03-30-2022 09:04

‎03-30-2022 09:04

For photos you can look in the gallery using the app for an alternative watch face that will display photos in the background.

 

Occasionally the watch does make a mistake about sleep and wake times. I find it's fairly accurate though. Also check that your watch is showing the correct time.

 

If this is a new watch and account then you need to contact Fitbit customer service to find out what is going on because you should not be able to see someone else's information.

 

If this a second hand watch then Fitbit have a guide on how to reset it. https://blog.fitbit.com/used-fitbit/ 

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