Hi @Katiek23 ! Welcome to the Community !
I appreciate your message, and I'm sorry to hear that since Fitbit updated, you are not able to get the Photograph clock face on your device.
In order to better assist you, could you please verify :
What error are you receiving when trying to install the clock face?
Is the device connected to the internet?
Is Bluetooth turned on?
Meanwhile, please restart your phone and your Versa 3 as shown in the following help article : How do I restart my Fitbit device?
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