06-27-2023 18:13
06-27-2023 18:13
I have had a Versa 3 for about 4 +/- years. I know that this device is water proof, but I feel that my most recent swim has caused the battery to rapidly discharge. The steps I have executed are as follows;
1. Soft reset (Settings > Shut Down)
2. Medium reset (held down power button on side of watch)
3. Factory reset (Settings > About Versa 3 > Factory Reset)
I then completed the steps to remove device from my Blue Tooth, re-added it, and the completed the setup. The charge on it once the setup was complete was 75%, I then put it on the charger. Once the device got to 100% at 7:16 PM CST, I took it off the charger. At this moment (8:11 PM CST) the current battery life is 72%. Is there a fix for this? If not, is my device under warranty so that I may get a replacement?
06-27-2023 19:40
06-27-2023 19:40
Hi @JR_Tacker - unfortunately the symptoms seem to show water damage.
Some watches don't have robust seals which also deteriorate over time.
Your watch is outside warranty so you can choose any watch to replace it as it may now also work unreliably and If it gets hot while charging stop immediately.
It may also get hot on your wrist and burn you due to the higher discharge rate.
Note the more recent Fitbit watches are missing some of the features you currently have and are more expensive.
If battery life is important to you consider a Garmin if you are not getting another Versa 3.
Author | ch, passion for improvement.