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Versa 3 "Today" and "Timer" are crashing

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‎05-27-2023 16:47 - last edited on ‎05-28-2023 12:39 by Fitbit Moderator

‎05-27-2023 16:47 - last edited on ‎05-28-2023 12:39 by Fitbit Moderator

Hi-

   I can no longer select today or timer on my Versa. For example, when I select today, it pauses like it is loading but nothing happens. The other icons still work. Those are literally the only two things I use regularly and they are not functioning. I have restarted it and tried syncing. Anyone else? 

 

Moderator Edit: Clarified subject

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‎05-28-2023 12:40

‎05-28-2023 12:40

Hi there, @CrabbyKT. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-28-2023 12:40

‎05-28-2023 12:40

Hi there, @CrabbyKT. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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