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Versa 3 repeatedly losing Bluetooth connection after iOS 15.2.1 update

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‎01-24-2022 13:31 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-24-2022 13:31 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

My Versa 3 has been losing the Bluetooth connection once or more per day since the latest iOS update.  Has anyone else experienced this, and is there a fix?  I know how to re-pair it, etc, but it's a bit of a pain to have to keep doing that.

thanks!

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‎02-02-2022 09:05

In response to Guy_

‎02-02-2022 09:05

I wanted to provide an update since I *think* I fixed the issue by using the "shut down" feature.   The old "turn it off and turn it back on" solution seemed to work!  So far, I've been able to walk >30 ft from my phone and Bluetooth stays connected. Fingers crossed!

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4 REPLIES 4

‎01-25-2022 02:20

‎01-25-2022 02:20

HI @Iggyandspike  -  have a look at other posts in this forum experiencing the same thing. Seems like an Apple problem.

Author | ch, passion for improvement.

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‎01-25-2022 03:05

In response to Guy_

‎01-25-2022 03:05

Thanks. I searched prior to posting and only saw things about how to re-pair. Guess I will look again. Thanks. 

Best Answer

‎02-02-2022 09:05

In response to Guy_

‎02-02-2022 09:05

I wanted to provide an update since I *think* I fixed the issue by using the "shut down" feature.   The old "turn it off and turn it back on" solution seemed to work!  So far, I've been able to walk >30 ft from my phone and Bluetooth stays connected. Fingers crossed!

Best Answer

‎03-24-2022 21:55

In response to Iggyandspike

‎03-24-2022 21:55

I was really optimistic, but this didn’t work for me. I swear I’m about ready to return this Fitbit if it can’t stop losing connection. 

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