Versa 3 screen came off

[MelanieSM]

Hey folks 👋🏽 It’s me again 😡

Sooooo here I am again, same year- 6 months apart! Last time I was here, checking in, my Versa 3 overheated, BURNT my wrist and then died (after it had been replaced through warranty)

Update on that: Fitbit support was absolutely no help and the company took absolutely no fault for their product legitimately putting a scar on my wrist! So that was fun. Had to shell out another $200 for a NEW Versa 3! 
6 months later, here I am, with ANOTHER BROKEN VERSA 3. This time, something I’ve never encountered before happened: My Versa 3’s screen POPPED OFF while it was still working- just randomly (didn’t bump it on anything, I was just driving.) 

And now, the Fitbit won’t charge. It turned off, completely and won’t charge back up. Someone help?! Definitely the LAST Google/Fitbit product I ever buy again, as I’ve shelled out thousands to a company that treats everyone like crap! 🙃

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @MelanieSM. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. We‘re taking your comments and sentiments in regards to our products and services into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.