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Versa 3 screen came off

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‎12-29-2022 07:44 - last edited on ‎12-30-2022 03:32 by Fitbit Moderator

‎12-29-2022 07:44 - last edited on ‎12-30-2022 03:32 by Fitbit Moderator

The screen on my Versa 3 fell off, I was not doing anything wrong, just detached itself. In January will be 2 years from purchase, please help

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎01-01-2023 16:42

‎01-01-2023 16:42

Hi there @DianaNinco. Welcome to Community Forums.

 

I appreciate the information shared. I'd recommend you contact Support Team for further assistance.

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‎01-02-2023 02:12

‎01-02-2023 02:12

If your iPhone still can't find your Fitbit, try turning Bluetooth off and back on again. This will reset the connection and hopefully allow your Fitbit to connect. Open Settings and tap Bluetooth. Tap the switch at the top of the screen to turn off Bluetooth.

 

Regards,

Will

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‎01-02-2023 08:20

‎01-02-2023 08:20

This happened to me today! Same length of ownership

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