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Versa 3 screen goes blank after charging it

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‎02-07-2022 15:19 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

‎02-07-2022 15:19 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

My versa 3 goes entirely blank after charging, tried to force restart still not working..can help

 

Moderator Edit: Clarified subject

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‎02-10-2022 07:16 - edited ‎07-22-2023 03:56

In response to Guy_

‎02-10-2022 07:16 - edited ‎07-22-2023 03:56

Hi there, @Nyma. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

If your Versa 3 continues doing the same behavior after changing to a different clock face, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-07-2022 20:17 - last edited on ‎08-23-2024 11:07 by Fitbit Moderator

‎02-07-2022 20:17 - last edited on ‎08-23-2024 11:07 by Fitbit Moderator

Hi @Nyma  - try changing clock face from the gallery tile in the Fitbit App, or simply push the button or double tap and swipe in any direction and if the screen comes alive, it is a clock face fault.

If neither results in a change try restarting your watch.

Author | ch, passion for improvement.

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‎02-10-2022 07:16 - edited ‎07-22-2023 03:56

In response to Guy_

‎02-10-2022 07:16 - edited ‎07-22-2023 03:56

Hi there, @Nyma. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

If your Versa 3 continues doing the same behavior after changing to a different clock face, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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