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Versa 3 screen has white line on the left side

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‎03-10-2022 09:36 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

‎03-10-2022 09:36 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

There is a long thin white light on the left side of my fitbit. How do I remove this

 

Moderator Edit: Clarified subject

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‎03-10-2022 11:30 - edited ‎10-11-2024 05:59

‎03-10-2022 11:30 - edited ‎10-11-2024 05:59

Hi there, @Shiveb1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-10-2022 11:30 - edited ‎10-11-2024 05:59

‎03-10-2022 11:30 - edited ‎10-11-2024 05:59

Hi there, @Shiveb1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-22-2022 10:31

In response to MarreFitbit

‎08-22-2022 10:31

I’m having the same issue.  Long bright white line on left side of the clock face.  I restarted, did a reset, changed the clock face and it won’t go away.  I haven’t had the watch that long, and love using it, can this be fixed?

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