Versa 3 screen is black, so I can't get my 4 digit pairing code

[K-Two]

I have this EXACT issue now wit my Versa 3 and im pretty sure it is out of warranty, which is just horribly disappointing that you pay a good amount and it becomes a brick and many people are experiencing this.

How do I go about obtaining a discount in this situation?  Do I need to return the device? Fine with me because no on would want it like this...

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Thanks for getting back to us, for your question, and your feedback @K-Two.

I understand how frustrating this could be, and if you already tried restarting your watch by pressing the button for 10 seconds,  the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums. 

[K-Two]

Thanks.
Yes, I have tried restarted and all the tricks you can possibly find on YouTube over the last month.  Let's see what customer service will say...

[AndreaFitbit]

Thanks for getting back to us and for following advised troubleshooting steps @K-Two. 

Our team will provide you with assistance soon.

Keep on visiting the forums.