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Versa 3 screen is unreadable

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‎03-25-2022 03:59 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

‎03-25-2022 03:59 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

My screen has just gone blank. Doesn’t need charging (42% charged). Can’t see settings to adjust brightness. Please help me!!

 

Moderator Edit: Clarified subject

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‎03-25-2022 05:15 - edited ‎08-18-2023 04:27

‎03-25-2022 05:15 - edited ‎08-18-2023 04:27

Hi there, @jontipops. Welcome to the Community Forums. 

According to the description of your post, it seems like the Versa 3 is in sleep mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-25-2022 05:15 - edited ‎08-18-2023 04:27

‎03-25-2022 05:15 - edited ‎08-18-2023 04:27

Hi there, @jontipops. Welcome to the Community Forums. 

According to the description of your post, it seems like the Versa 3 is in sleep mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer