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Versa 3 screen won't swipe and notifications are not coming through

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‎07-22-2023 05:55 - last edited on ‎07-22-2023 09:24 by Fitbit Moderator

‎07-22-2023 05:55 - last edited on ‎07-22-2023 09:24 by Fitbit Moderator

Hi just received my versa 3 two days ago, I could swipe down the first day but can't swipe down at all today and texts no longer coming through, it was doing all of that fine yesterday, any ideas? Thank you 

Moderator Edit: Clarified subject

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‎07-22-2023 09:26

‎07-22-2023 09:26

Hello there, @Hazelcasey123. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issues with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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