help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 screen won't turn on

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-30-2022 02:30 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

‎05-30-2022 02:30 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

Black screen on Versa 3 which will not restart even after a 10 second hold. A single vibration every 4 or 5 seconds

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-30-2022 08:35 - edited ‎05-28-2023 05:16

In response to flashgordon4547

‎05-30-2022 08:35 - edited ‎05-28-2023 05:16

Hi there, @flashgordon4547 @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3 devices and already trying to troubleshoot the issue. 

I'm glad to see the both of you have received assistance from our Support Team regarding this matter. 🙂 If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Have a nice day. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
4 REPLIES 4

‎05-30-2022 06:26

‎05-30-2022 06:26

mine quit too

Best Answer
0 Votes

‎05-30-2022 06:50

In response to SunsetRunner

‎05-30-2022 06:50

I contacted Customer Support and they agreed to send me a replacement pebble. Perhaps a common problem

Best Answer
0 Votes

‎05-30-2022 08:35 - edited ‎05-28-2023 05:16

In response to flashgordon4547

‎05-30-2022 08:35 - edited ‎05-28-2023 05:16

Hi there, @flashgordon4547 @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3 devices and already trying to troubleshoot the issue. 

I'm glad to see the both of you have received assistance from our Support Team regarding this matter. 🙂 If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Have a nice day. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎05-22-2023 19:12

In response to MarreFitbit

‎05-22-2023 19:12

I am having the same problem as well please help!

Best Answer
0 Votes