help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 showing no device saved

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2023 11:30

‎03-11-2023 11:30

My versa connects to my phone via the app but when I check the versa itself( manage devices) it says no device saved and when I do a scan it says no device found. Wtf?

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎03-12-2023 04:34

‎03-12-2023 04:34

Hello @MeagD89 and welcome to the Community.  I think the path you are following is the path to connect devices like Bluetooth headphones or speakers.  Can you please explain what you are trying to do?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎03-18-2023 03:19

In response to LZeeW

‎03-18-2023 03:19

I actually noticed the issue when I was connecting to my phone again. My versa doesn’t always stay connected to my XR so I was checking to see if it was which device had the issue, found out it was due to other devices trying to connect. So now I just keep my phones on full time and then only turn it on for the other devices as needed for my speaker or headphones. I don’t use my Fitbit for calls or music

Best Answer
0 Votes

‎03-18-2023 03:21

In response to LZeeW

‎03-18-2023 03:21

Thank you for replying & I apologize for my delayed response 

Best Answer

‎03-18-2023 04:33

In response to MeagD89

‎03-18-2023 04:33

I'm happy that you found the answer on your own.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes