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Versa 3 shows 999/9999 for ALL activities

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‎05-11-2023 12:21

‎05-11-2023 12:21

After resyncing my Versa 3 and I phone today and my watch is showing 999/9999 for all activities (see below) .  I have reset it numerous times. I have been all over the forum, but I can’t figure out how to fix this. Any suggestions please!

IMG_7811.jpeg

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‎05-11-2023 13:21

‎05-11-2023 13:21

That looks like a clock face problem to me.

I don't have the Versa 3 so am not familiar with its clock faces, but I suggest you just try switching to a different clock face, especially if that one is not "by Fitbit".  Sometimes the clockfaces by third-party developers just don't keep up with changes required by Fitbit.  Remember the name of the one you have and like, then maybe try going back to it, after trying a different one "by Fitbit".

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-11-2023 13:21

‎05-11-2023 13:21

That looks like a clock face problem to me.

I don't have the Versa 3 so am not familiar with its clock faces, but I suggest you just try switching to a different clock face, especially if that one is not "by Fitbit".  Sometimes the clockfaces by third-party developers just don't keep up with changes required by Fitbit.  Remember the name of the one you have and like, then maybe try going back to it, after trying a different one "by Fitbit".

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-11-2023 15:23

In response to JohnnyRow

‎05-11-2023 15:23

It worked!!! Thank you SOO much!!

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