06-09-2024
21:53
- last edited on
06-10-2024
07:08
by
MarreFitbit
06-09-2024
21:53
- last edited on
06-10-2024
07:08
by
MarreFitbit
I just charged my versa 3 and when I swip up to see my steps it’s black. I have to left swop to go into settings!! How can I get it back to swipe up from clock and see steps?
Moderator Edit: Clarified subject
06-10-2024 07:11
06-10-2024 07:11
Hi there, @purple-exercise. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 screen is not swiping up. I understand your concern, I will do my best to help you!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device once again as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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