07-21-2023 07:09
07-21-2023 07:09
My Versa 3 stopped functioning after biking in the rain. It was advertised as immersible, up to a meter or so. The green heart sensor light stopped, so the watch no longer records any heart rate information or zone minutes. Does anybody have an address for a Fitbit repair center? The watch was 18 months old, 6 months out of warranty. I was hoping customer support would help as I wished to have the watch repaired, however all they were able to offer was a 35% discount on the purchase price toward a new watch within 30 days. If Fitbit considers a $200+ watch as disposable, I will consider Fitbit a disposable company and will rigorously promote its competitors to the large bike community I belong to. Extremely disappointed with Fitbit customer service.