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Versa 3 stopped monitoring heart rate

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‎04-03-2023 05:10

‎04-03-2023 05:10

Since last week my versa 3 stoppend monitoring heart rate, clockface displays "--" and other apps that use the heart rate are not working properly.

I tried rebooting and can- find any setting about heart rate in the settings app, what can i do?

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‎04-09-2023 07:31 - edited ‎06-17-2023 10:36

‎04-09-2023 07:31 - edited ‎06-17-2023 10:36

Hi there, @Alba297. Thanks for stopping by in the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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