Versa 3 stopped receiving notifications after a factory reset

[Kezza1986]

I reset my Versa 3 to factory settings. Since then I have not received any notifications from apps or messages. I am received phone calls. I have followed every trouble shooting I can find & still nothing. I have an iPhone 

HELP! 

Moderator Edit: Clarified subject

[Guy_]

Hi @Kezza1986 - In the Fitbit App did you verify the Notifications and App notifications [click profile photo and device photo] for the watch and on the watch did you swipe the face right and disable Do not disturb and Sleep>

[MarreFitbit]

Hi there, @Kezza1986. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

If the steps provided by @Guy_ don't work, please try the following:

• Unpair your Versa 3 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 3.
• If there is no connection, restart your Versa 3.
• Set up notifications again. 
• Once your Versa 3 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 
  
  

With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.